Tag Archives: Video

Engage, Empower and Enrich Employees for Increased Earnings

With these types of results talked about in our last entry, with regards to the huge costs of a disengaged workforce, The importance of engagement cannot be understated.

 

How can you engage your people?

 

1. Ask & Listen.

Avoid the dynamic of sending down a solution from up high. When you ask and listen, you understand the current status of the situation, and you can engage employees in a process for improvement.

 

2. Develop the Focus and Strategy for Improvement

If you try to do everything, nothing will get done properly. It is all about laser focusing on key areas for improvement and developing a strategy to address them. The message is very clear: Clearly articulate your vision  and strategy, and help individuals understand how their work contributes to achieve it.

 

Simplicity for understanding is key.

 

3. Communicate the Plan to Address the Identified Major Business Improvements

In communicating to employees, make sure you are looking at the communication from their perspective. It is not enough to put the message out. People need to understand it.

 

4. Build a Team Infrastructure to Develop Business Solutions

Setting up cross functional teams of 6-8 individuals to solve a major business issue brings different skills to the table. The result? You have a better chance of addressing the issues more successfully.

 

5. Communicate the Improvements that Will be Implemented   

You cannot over communicate. With all the information overload in our lives, it takes a lot of communication for us to breakthrough to our employees. Tell them, tell them what you told them, and tell that to them again.

 

6. Implement for Improvements    

To announce plans and follow it with no action is a clear message that nothing is happening. It is one of those things that makes employees cynical because it happens so often.

 

7. Measure Results     

What gets measured, gets done. Measurement is commitment to look at what is working and what is not, and puts an organization on the track of continuous improvement.

 

Engaged and empowered employees are more productive and efficient in their efforts and provide innovative ideas to solve major business issues.

Contact the Loyalty Factor Team today to learn about how you can benefit from our Strategic Assessment and Alignment  process! We look forward to hearing from you.  

 

 

 

Dianne Durkin is president and founder of Loyalty Factor, a specialized consulting and training company that enhances employee, customer and brand loyalty for some of the nation’s most prominent corporations and many smaller businesses. Dianne’s proven expertise lies in helping companies quickly get to the core issues and outlining their impact on the organization’s profits, productivity and people.  www.loyaltyfactor.com

The Big E: Employee Engagement

According to Zig Ziglar, workers have three primary needs:

 

    • Interesting work

 

    • Recognition for doing a good job

 

    • Being let in on things that are going on in the company

 

 

In response to the brutal economic and workplace changes that have occurred in recent years, research by Gallup shows that more than 2/3 of American workers are either not engaged in their workplaces – just putting in their time – or actively disengaged – unhappy and spreading discontent.

 

The cost of disengagement is high turnover rates, weak leadership and lack of innovation and creative ideas. When people are disengaged, creativity and innovation become nonexistent. Productivity suffers because people are not in problem solving mode. They are watching the clock instead of coming up with new ways of doing things.

 

Other studies have shown there are significant gaps in earnings due to lack of engagement, and the lack of engagement can cost as much as 35% of payroll.

 

Companies with low employee engagement see a  in the negative growth operating income of -32.7% and percentage growth net income of -3.8%, with a percentage improvement earnings per share of  -11.2%.

 

 

Companies with high employee engagement realize positive effects. They see growth operating income at 19.2%, percentage growth net income of 13.2% with a percentage improvement earnings per share of  27.8%.

 

 

WOW! What a huge difference. With these kinds of results, the importance of engagement is very apparent.

 

What type of workers do you think you have in your organization, and what can you do?

 

Engagement and getting people involved in teams in solving business issues are critical to improving bottom-line results.  

 

Provide the teams with specific goals, objectives, deliverables and timetables for execution and you will see creativity and innovation at its best.
In this team environment you combine left brain, right brain characteristics for whole brain creativity. Each thinking preference is represented, and with proper goals, objectives and deliverables they can leverage their collective creativity.

 

 

 

 

Dianne Durkin is president and founder of Loyalty Factor, a specialized consulting and training company that enhances employee, customer and brand loyalty for some of the nation’s most prominent corporations and many smaller businesses. Dianne’s proven expertise lies in helping companies quickly get to the core issues and outlining their impact on the organization’s profits, productivity and people.  www.loyaltyfactor.com