I have written a lot about change in the last few weeks. Here are four methods that leaders introducing change into their organization can utilize when dealing with resistance to change:
- Education and Communication: educate people about a change before it is implemented and most importantly help them understand the logic behind the change.
- Participation & Involvement: allow people to help design and implement the changes (e.g., ideas, task forces, committees). Tell them the challenge and ask them for their input to implement a solution.
- Facilitation & Support: provide help (emotional & material resources) for people having trouble adjusting to the change. It’s great to have change advocates who are willing to express their ideas and support the changes.
- Explicit and Implicit Coercion: as a last resort it may be necessary to use authority and influence to encourage people to accept changes.
We all know change is never easy. In my opinion, approaching it from the logical perspective helps a lot!