Monthly Archives: March 2014

Wisdom of Leadership

Leader Blue & OrangeBlog – Wisdom of Leadership

As a consultant I have been sharing my wisdom of leadership with others for over 17 years. There are times when others criticize leaders and their quest for power. In my opinion, being a true leader has nothing to do with power.

Leadership is a mentality. To lead others with influence and impact you must think through as many issues as you can. Double checking to make sure you’ve considered every situation and scenario before finalizing any decision is critical.

Leadership is a practice of behaviors. The crux of leading is doing the right things, doing them well and doing them consistently. Your willingness and ability to do what needs to be done and doing it with skill and professionalism is what drives the corporate culture and ultimately your reputation.

Leadership is a noble profession. Leaders should realize their profession is all about those who have trusted them as a guide. Leadership is a journey of self-awareness that lasts for your entire career as you discover what others see in you as authentic, trustworthy and compelling.

Finally, leadership is a passion. Not everyone is born to lead. Some are content to follow. Successful leaders have a burning desire to engage others and rally them to achieve greatness.

As I motivate leaders around the country I always remind them, leading is challenging, tiring, and thankless at times, but the rewards far outweigh the challenges!



DD-Queen-of-Loyalty-2011Dianne Durkin is president and founder of Loyalty Factor, a specialized consulting and training company that enhances employee, customer and brand loyalty for some of the nation’s most prominent corporations and many smaller businesses. Durkin has over 25 years experience in finance, direct sales, international marketing and training and development.

Dianne’s proven expertise lies in helping companies quickly get to the core issues and outlining their impact on the organization’s profits, productivity and people. She authored “The Loyalty Factor: Building Employee, Customer and Brand Loyalty,” and the newly released “The Power of Magnetic Leadership: It’s Time to Get R.E.A.L.

Four Methods for Leaders Dealing with Resistance to Change

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I have written a lot about change in the last few weeks.  Here are four methods that leaders introducing change into their organization can utilize when dealing with resistance to change:


  1. Education and Communication: educate people about a change before it is implemented and most importantly help them understand the logic behind the change.
  2. Participation & Involvement: allow people to help design and implement the changes (e.g., ideas, task forces, committees).  Tell them the challenge and ask them for their input to implement a solution.
  3. Facilitation & Support: provide help (emotional & material resources) for people having trouble adjusting to the change.  It’s great to have change advocates who are willing to express their ideas and support the changes.
  4. Explicit and Implicit Coercion: as a last resort it may be necessary to use authority and influence to encourage people to accept changes. 

We all know change is never easy.  In my opinion, approaching it from the logical perspective helps a lot!